Privacy Policy

Defne Studio ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile applications (collectively, the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

1.1 Information You Provide

• Registration Data: When you create an account, we collect your username, email address, password, date of birth, and gender.
• Profile Information: You may choose to provide additional information such as photographs, biography, physical attributes, nationality, languages spoken, relationship preferences, and location details.
• Identity Verification: If you choose to verify your profile, we collect copies of your government-issued identification document and a selfie photograph. Identity document images (front and back of ID) are permanently deleted from our servers immediately upon approval. Only your selfie is retained as a verified photo visible to premium members. If your verification is rejected, all photos including your ID are deleted immediately.
• Communications: Messages, chat content, meeting requests, gift messages, reviews, and other communications you send through the platform.
• Payment Information: Payment data is processed securely by our third-party payment providers (such as Stripe, PayPal, or Iyzico). We do not store full credit card numbers on our servers.
• Support Inquiries: Information you provide when contacting our support team.

1.2 Information Collected Automatically

• Usage Data: Pages viewed, features used, search queries, likes, profiles viewed, time spent on the platform, and interaction patterns.
• Device Information: Device type, operating system, browser type, screen resolution, and unique device identifiers.
• Location Data: With your consent, we may collect precise or approximate location data from your device.
• IP Address: For security purposes, fraud prevention, and to provide region-appropriate content.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies as described in our Cookie Policy.

2. How We Use Your Information

• Account Management: To create, maintain, and secure your account.
• Profile Display: To display your public profile information to other members.
• Matchmaking & Discovery: To suggest compatible members based on your preferences, location, and activity.
• Communication: To facilitate messages, meeting requests, and other interactions between members.
• Payment Processing: To process premium subscription purchases and manage billing.
• Notifications: To send you notifications about new messages, likes, matches, and other platform activity.
• Safety & Moderation: To detect and prevent fraud, spam, fake accounts, and other violations.
• Analytics & Improvement: To analyze usage patterns and improve the platform.
• Legal Compliance: To comply with applicable laws and regulations.

3. Information Sharing & Disclosure

We do not sell your personal information to third parties. We may share your data with:

• Other Members: Your public profile information is visible to other members according to your privacy settings.
• Payment Processors: Transaction data shared with Stripe, PayPal, Iyzico for secure payment processing.
• Service Providers: Trusted third-party providers who assist in operating the platform (email delivery, hosting, analytics).
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will remove your data within 30 days, except where retention is required for legal, regulatory, or security purposes (up to 3 years).

5. Data Security

• All data is encrypted using TLS/SSL protocols.
• Passwords are stored using bcrypt one-way hashing.
• Payment processing is handled by PCI DSS-compliant providers.
• Access to personal data is restricted to authorized personnel.
• Regular security audits and vulnerability assessments are conducted.

6. Your Rights

• Access: You can access your personal data through your profile settings.
• Correction: You can update your profile information at any time.
• Deletion: You can delete your account through your settings.
• Data Portability: You can request a copy of your data by contacting support.
• Opt-Out: You can opt out of marketing emails through notification settings.
• Withdraw Consent: You can withdraw consent at any time.

7. Children's Privacy

The Service is strictly for individuals 18 years of age or older. We do not knowingly collect data from minors.

8. International Data Transfers

By using the Service, you consent to the transfer and processing of your data in countries outside your country of residence.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact us through our Contact page.